Office Team

Barry Ballard

Production Coordinator

Barry puts his 18+ years’ experience to support his Project Mangers, meet with home owners, and help get our projects across the finish line. He not only is concerned that jobs get done on-time, but also about the homeowner’s satisfaction and the quality work.

For the most part, evening and weekends, you will find Barry spending time with his kids.

Sean Thompson

Production Manager

Sean Thompson started as a project manager for Total Home Improvements and now heads the production team as Production Manager. Beginning his construction career in Alaska, Sean is a trim carpenter by trade who has worked as a contractor for over 29 years in seven different states in commercial and both single-family and multi-family residential construction.

Sean likes hiking, travel, golf, and reading. An avid theater enthusiast, Sean volunteers as an actor, set designer, and board member at Little Theater Norfolk and has been an active volunteer for Amnesty International, the Animal Welfare League, and The Haven.

Angela Firth

Finance / Bookkeeping

Stefanie Boardman

Office Manager (AKA: Chaos Coordinator)

Stefanie has been with THI since 2018. Originally hired as a selection specialist, after a year at THI, she transitioned into the Office Manager Role. Despite the demands of her office role, she still helps with our New Construction buyers selections.

Stefanie loves her job and also Total Home – she enjoys the interaction with customers and providing MVP assistance to her coworkers.

When not at work, you can often find her at the beach.