Office Team

Barry Ballard

Production Coordinator

Barry puts his 18+ years’ experience to support his Project Mangers, meet with home owners, and help get our projects across the finish line. He not only is concerned that jobs get done on-time, but also about the homeowner’s satisfaction and the quality work.

For the most part, evening and weekends, you will find Barry spending time with his kids.

Sean Thompson

Production Manager

Sean Thompson started as a project manager for Total Home Improvements and now heads the production team as Production Manager. Beginning his construction career in Alaska, Sean is a trim carpenter by trade who has worked as a contractor for over 29 years in seven different states in commercial and both single-family and multi-family residential construction.

Sean likes hiking, travel, golf, and reading. An avid theater enthusiast, Sean volunteers as an actor, set designer, and board member at Little Theater Norfolk and has been an active volunteer for Amnesty International, the Animal Welfare League, and The Haven.

Angela Firth


Angela has a longer tenure with THI than any other employee, 25 years. She also happens to be married to one of the owners, Gene Firth. Having been with THI for such a long time, it’s fair to say that she knows a lot about the company and it’s operations. Angela handles, amongst many other things, Accounts payable/receivable and payroll. Angela takes value in her Christian faith, and that reflects in her daily lifestyle.

When not at work, she enjoys taking on new projects around the house. She has a knack for finding unique gifts, and is always shopping for a bargain.

Stefanie Boardman

Office Manager (AKA: Chaos Coordinator)

Stefanie has been with THI since 2018. Originally hired as a selection specialist, after a year at THI, she transitioned into the Office Manager Role. Despite the demands of her office role, she still helps with our New Construction buyers selections.

Stefanie loves her job and also Total Home – she enjoys the interaction with customers and providing MVP assistance to her coworkers.

When not at work, you can often find her at the beach.

Rebecca Montoya

Rentals Admin Assistant

Rebecca comes to Total Home with more than 5 years experience. She values honesty and her Christian faith, and enjoys being able to help lighten the work-load for her co-workers. She looks for ways that work can be done more efficiently and received an award for creating an email flagging system to help with workflow at a medical practice.

When not at work, Rebecca enjoys antiquing and helping to keep history alive.